Price Packages

* Persona Advantage
o Multiple Bill Payment Options
o Call Back Facility
o Missed Call Alerts
o Bill info Service
o Multiple Bill Receiving Option
o 24- Hour Helpline
o Edge/Data Service

Persona Add- on Details
How Can I Subscribe for an Add-on?

You can subscribe to Telenor Persona Add-ons on top of your new Persona price plans Easy, Simple and Free.You can subscribe to add-ons using following two options.
Call 345: You can call 345 from your Telenor number and request for subscription to a add-on. If there is a requirement to increase security deposit for the add-on then you will have to visit the nearest Telenor Sales & Service Center and make the additional deposit. You will have to bring your CNIC as proof of your ownership of the subscription.
Visit Telenor Sales & Service Center: You can visit your nearest Telenor Sales & Service Center and subscribe for a Add-on. You will have to bring your CNIC as proof of your ownership of the subscription and pay additional deposit incase your existing credit limit is lower.

Do I have to subscribe to an Add-on every month to use it?
No, once you subscribe to a Telenor Persona Add-on, it will become part of your price plan unless your unsubscribe it.

Can I change My Add-on?
Yes, you can change your add-on but only once in your billing period. However, you can buy more add-ons whenever you want to. To change a add-on you can follow the same procedure as that of subscribing for a new add-on.

Do I need to increase my Credit Limit to subscribe to an Add-on?

Yes, you may be required to increase your credit limit for subscription for
add-ons. Please refer to following table to find out minimum credit limit.

Minimum credit limit if you subscribe to Telenor Persona price plan WITHOUT add-ons

Easy 650
Simple 1500
Free 3500

If you subscribe to any add-on, additional security deposit is required as per following

If monthly value of your combined add-ons is

Less than 100, No additional deposit
Greater than 100, Additional deposit = Twice the add-on value

Example 1:
Price Plan : Simple
Add on 1 : 200 SMS for 25 Rs
Add on 2: 50 Minutes for 50 Rs
Total Add on value = 25 + 50 = 75

Minimum credit limit = Price Plan (1500) + Add on (zero, since total add-on value is less than 100) = 1500

Example 2:
Price Plan : Easy
Add on 1 : Unlimited SMS for 150 Rs
Add on 2: 200 Minutes for 200 Rs
Total Add on value = 150 + 200 = 350

Minimum credit limit = Price Plan (650) + add-on (350 * 2 = 700) = 1,350

Can I un-subscribe to a Add-on?
Yes, you can unsubscribe to Telenor Persona Add-on after your bill is generated.
You can un subscribe a Add-on your price plan using the following two options.
Call 345: You can call 345 from your number and request for un-subscription to the add-on.
Visit Telenor Sales & Service Center: You can visit your nearest Telenor Sales & Service Center and un-subscribe for a Add-on. You will have to bring your CNIC as proof of your ownership of the subscription.

I have an old Price Plan, Can I subscribe to the add-ons?
No. Telenor Persona Add-ons are only available on new Price Plans Easy, Simple and Free. You will have to migrate to new price plan to subscribe to add-ons. For more details click here

What will happen if I exceed my SMS bundle Limit?
If you exceed your SMS Add-on limit then you will be charged Rs 0.75 SMS + Tax for each SMS after your bundle limit expires.

What will happen if I exceed my Voice Bundle limit?
If you exceed voice SMS Add-on limit then you will be charged as per normal calling rates.

What will happen if I exceed my GPRS/EDGE bundle limit?
If you exceed the bundle limit then you will be charged as per the following rates for each EDGE Add-on.
Add-on Name Rate in Excess of limit
10 MB Rs 12-/
50 MB Rs 8-/
Unlimited EDGE Rs 5-/

With Telenor Persona Postpaid you get Value Added Services such as:
EDGE
Widest EDGE coverage anywhere with Pakistan’s largest data network.
MMS
So you can enjoy sending and receiving Multi Media Messages!
Exciting Downloads
Wo you can select and receive the latest ring tones, pictures, background
themes and games!
Telenor WAP Portal
Keeps you up to date with the latest happenings in news, entertainment,
sport, downloads and much more!

And all the basic services such as:
SMS
So you can text your friends and family!
International Roaming
Stay connected with Telenor Persona Postpaid while traveling to over 125
countries abroad!
Conference calling

So you can initiate multi-party conference calls with as many as three
people.
Caller Line Identification
The number calling you is displayed on your handset!
Call Forwarding
To avail this service again or even for the first time activation, you need to contact the Telenor call center, walk in center or Franchise and after
appropriate verification can start using the service so you can forward
your calls to your Voice Mail Account or any other Telenor mobile phone.
Call Waiting
So you can put an ongoing call on hold to receive another incoming call.

Popularity: 10%

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